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Satori orchestrates change; we deliver insight, add clarity and align business objectives to yield results. We go beyond the obvious and search for innovative solutions, working side-by-side with our clients to implement them.

Introducing organizational change through virtual training

We developed enhanced performance management practices and supported their adoption through a virtual training program, allowing our client to integrate critical business lines.

The Situation

In order to build an integrated organization, an international pharmaceutical company needed to upgrade its performance management processes. Recognizing that effectively managing change would be critical to the success of the initiative, the client charged its Global Learning and Development group with developing a training program. While the division had been delivering training via a combination of classroom-style and online sessions, training for the enhanced performance management program was expected to be entirely virtual.

The Satori Solution

We began by reviewing the client’s existing performance management program and recommending enhancements. Next, to develop a training tool, we facilitated working sessions with key stakeholders and designed a change management program tailored to our client's needs. We drafted the core content of the training program and coordinated efforts with the client's technical team to build a suite of interactive tools. The final virtual training program conveyed key messages about the revised performance management processes and engaged trainees with new and cutting-edge training methods.

The Results

Satori not only defined the specifics of the enhanced performance management process, but also enabled the client to move forward with its broader goal of creating a matrixed, integrated organization. The firm is now confident that it can drive high performance and growth in the long term through an increased investment in its people.