We excel at helping clients successfully deliver Technology & Infrastructure services to their organizations. We provide our IT services in concert with our other offerings to make governance, operations, and delivery more effective.

Technology & Infrastructure

Satori Technology & Infrastructure helps businesses get more value out of their technology investments. Our approach makes governance, delivery, and operations frameworks more effective, giving IT services the flexibility to grow and change along with organizational goals. Our custom technical roadmaps guide our clients in streamlining communication and improving knowledge sharing. The results: innovative solutions and improved client service.

IT Strategy & Governance

Our Strategy & Governance approach coordinates IT goals and activities with overall business strategy. We measure IT performance, evaluate compliance programs, and promote effective resource and investment management. Services include:

  • IT Prioritization, Portfolio & Demand Management
  • Policies, Controls, Reporting & Metrics
  • Technology & Business Blueprints
  • Current-State Assessment
  • Regulatory Action Planning
  • Decision Frameworks

IT Operational Effectiveness

Satori Operational Effectiveness helps our IT clients improve the products and services they provide to their organizations. We identify gaps and inefficiencies and offer solutions to improve the effectiveness of people, processes, and tools. Our approach includes:

  • Service Management (ITIL)
  • IT Service Improvement & Design
  • IT Efficiency Assessment
  • IT Value and Charge-back
  • Production Readiness

Infrastructure Services

Our diligent business and systems requirements analyses direct the evaluation, selection, and design of complex enterprise infrastructure and data center and business continuity architectures. We offer:

  • Business & Systems Requirements Analysis
  • Infrastructure Architecture & Service Design

Application Development Management

We work with our clients to design, test, deliver, and maintain timely, high-quality, business-driven applications. We assist by offering:

  • Requirements Definition
  • Architecture & Systems Application Design
  • Development Tools & Methods
  • Testing and UAT Management
  • Build vs. Run Analysis

IT Vendor Services

We provide toolsets that help our clients begin new vendor relationships and improve existing ones. Services include:

  • Vendor Sourcing & Selection
  • Vendor Performance Management
  • Vendor Risk Management

Technology Deployment & Migration

We provide end-to-end management for business-critical technology deployments, migrations, and transformations. Offerings include:

  • Migration Planning
  • Asset Management
  • Delivery Management
  • Schedule & Logistics Planning
  • Risk Management
  • Change Control

IT Organizational Change

Satori IT Organizational Change addresses the impact of change on people and processes and manages risk across the entire application life cycle. Our broad organizational change capabilities support a framework that specifically addresses IT-driven change. Our approach includes:

  • IT Organizational Design
  • User Impact Analysis
  • User Adoption Management
  • IT Talent Management