Performance Management is a key element of any large-scale project or program. We track performance with concrete measurements, providing our clients with the tools and information they need to meet their goals and expectations.
Too often, organizations use the wrong tools to measure their activities, and forget that the primary goal of performance management is to enable smarter business decisions. Performance management tools should gauge parameters that are tied to ultimate business goals like productivity and profitability. These parameters must be actionable by the responsible stakeholders as well as consistently and objectively measurable.
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By linking activities to measurable results, Satori’s Performance Management approach helps organizations make their operations and projects more effective. Our clients use our proven methodology to maintain the integrity of large-scale initiatives, to support business continuity, and to keep operations focused on concrete outcomes. Our pragmatic framework evaluates performance with measurements and metrics, expressing potential improvements in quantitative terms. The result: our clients have the tools they need to address problems and seize opportunities.
Our approach positions our clients to evolve within their competitive environment. We translate strategic objectives into concrete performance targets, providing a line of sight between performance and operational outcomes.
To track and assess progress toward performance targets, we design a tailored set of metrics based on concrete measurements – for instance, time, quantity, quality, or currency.
Our Monitoring Tools (visual frameworks that compare targets, plans, and results) help clients effectively oversee performance.
Our Performance Appraisal approach helps our clients close the gap between performance standards and operational results.